In compliance with the Federal Law on Protection of Personal Data in Possession of Individuals, Costa Maya who is responsible for your personal data informs you that we are a business group that has cultural, natural and ecological and adventure tours offering our visitors ecological, cultural and fun experiences. We are located at Ave Isaac in the village of Mahahual, Quintana-Roo, Mexico.
Our contact information is: 983 834 5666 | email@example.com
Responsible for data Protection is the Web Development department and can be contacted by email at the following address: firstname.lastname@example.org
This Privacy Notice is for the following websites:
One of the priorities of Costa Maya is to respect our users’ privacy and keep all information and personal data collected secure, so that you will share information only with Costa Maya unless otherwise specified.
Among the information requested on our website are: Name? Last name? Password? Email? Home Phone? Office phone? Cell phone? Country? State? Hotel
When using our online service, we will be requesting bank and / or credit card details such as: Bank information? Name? Address? Home phone? Sex? Age? Birth date? Email
Costa Maya does not request any sensitive data on their websites.
Your personal data will be treated based on the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility in terms of legislation.
Use of Information For information received via email:
Your information will be used in the following instances: (i) to respond with information you requested; (ii) in the case you have bought a product or have hired a service, to improve, comply with and control the fulfillment of the contract; (iii) to fulfill the legal obligations of Costa Maya, and (iv) to send you promotional material in case you so required (at the moment you registered in our websites, by ticking the corresponding box or the section to that effect in the Costa Maya websites and blogs). | Content: Costa Maya will send you information related to any product or service available in our websites. | Media: Costa Maya will send you the information via email.
Costa Maya uses the information requested to provide products and services you requested, to conduct internal research on demographic data and interests of our users and at the same time provide the most satisfying experience when visiting our site and purchasing our services. Also to maintain our users informed about new services and products related to the one bought by our client, comply with our obligations to our customers, evaluate the quality of service, report changes of our products or services and provide a better customer service. Information you entrust us is exclusively for the use of Costa Maya. Costa Maya requests information that will allow us to contact our customers or users when necessary. Information requested during the registration process is used when you hire a service or purchase a product online.
A personal identification number which only the user can access and which only he has knowledge of secures the information provided by the user. We recommend that you do not divulge your password to anyone. Costa Maya does not request your password on any phone call or unsolicited email. In this topic, the team of collaborators of Costa Maya has focused its efforts to offer the latest updated technology in order to provide the highest security possible.
If you participate in the email promotions service, you can disable the service at any time. Opt-out: In regards to the publicity and promotions sent to you via email, we will inform you in each case how to unsubscribe easily and at no cost.
The area responsible for Data Protection is the Web Development department, who can be reached by email at email@example.com
Procedure so that the "User" can exercise their rights ARCO and revoke the consent granted is: As holder of personal data, the Contractor may exercise ARCO rights (access, cancellation, rectification and opposition to the processing of personal data), or revoke the consent granted to Costa Maya for the treatment of your personal data by sending your request directly to the area of Web Development through the e-mail account: firstname.lastname@example.org
The request must contain at least: (a) name and address or other means to notify you of a reply to your request, (b) documents proving your identity or, where appropriate, legal representation, (c) a clear description and accurate personal data for which is requested to exercise any of the rights ARCO, (d) expressly stated to revoke its consent to the processing of personal data and therefore, to prevent use, (d) any other element that facilitates the location of the personal data. Within a maximum of fifteen (15) business days we will reply your request and inform you about the origin of it. Costa Maya advises users to update their data each time they undergo some modification, as this will provide a more personalized service.
Transfer of information to third parties Costa Maya does NOT transfer data; it only channels the information in order to ensure the fulfillment of the aforementioned uses and the compliance of the obligations contracted with our clients when they buy a product or hire a service.
Costa Maya assumes no obligation to keep any information you provide confidential, including the information you provide through newsletters and online chats, and information obtained through cookies described in paragraph 3, the above in terms of that established in Article 109 of the Federal Copyright Law and section I, Article 76 bis of Federal Consumer Protection Act.
When hiring a service or purchasing a product online, we will ask for bank details. We pledge to provide security and confidentiality of the data provided to us, to do so, we have a secure server under the SSL (Secure Socket Layer) so that the information you send is transmitted encrypted to ensure it is protected. To verify that you are in a protected environment, make sure you see an "S" in the navigation bar "httpS "://.
We reserve the right to make modifications or update this Privacy Notice at any time to the attention of legislative or legal internal policies, new requirements for providing or offering our services or products and market practices. If changes to the Privacy Notice occur, you will be notified via email in the address you have registered for such a purpose. We reserve the right to make modifications or update this Privacy Notice at any time to the attention of legislative or legal internal policies, new requirements for providing or offering our services or products and market practices. If changes to the Privacy Notice occur, you will be notified via email in the address you have registered for such a purpose or may be seen reflected on our web sites mentioned above.
If the customer uses the services in any of the Costa Maya sites, it means that he /she has read, understood and agreed to the terms outlined above.
If you believe that your rights have been violated regarding the protection of personal data, you have the right to go to the appropriate authority to defend its exercise. The authority is the Federal Institute of Access to Information and Data Protection (IFAI), their website is: www.ifai.mx.